The Advice & Support Service
Our aims and objectives
The Advice & Support Service aims to increase individual and community well-being by ensuring clients gain:
- Knowledge of their rights/entitlements
- Assistance in accessing their rights/entitlements
- Access to services and resources
- Help with expressing their needs effectively
The Advice & Support Service offers advice, support, advocacy & outreach to the Irish and local community. We have three advisors and one administrator who assist clients.
The Advice & Support Service was set up in 1989 to assist the more vulnerable members of the Irish community with the objective of improving access to services and overall quality of life. Over the years the Service has grown and developed providing assistance with a wide range of issues including housing/homelessness, consumer rights, health matters, grant applications, welfare benefits, specialist disability advice including tribunal representation, employment issues, specialist debt advice and an outreach service for those unable to attend the office for any reason.
The Advice & Support Service is now possibly more accessible than a Citizen’s Advice Bureau and covers practically as many issues. It was the first community group in north London to be awarded the Positive About Disabled People Logo from the Department of Work and Pensions in 2006 and also currently holds the Advice Quality Standard accreditation, operating in accordance with the required working policies and procedures.
In addition to the main advice and support work there are many other projects undertaken during the year. These have included disability awareness, alternative therapies day, information on will writing, healthy eating, personal safety awareness, debt advice, stroke awareness and other important topics relevant to people’s everyday life.
More recently over the past 10 years we have introduced computer training for people over 50 years of age with no experience whatsoever of computers. This has proved a huge success with the community and has been instrumental in connecting these people to services and families. All students attain a minimum level of competence which enables them to progress to a higher course should they wish to do so.
Other related projects we undertake to enhance the overall effectiveness of the Service can be found in our most recent Annual Report (below).
ALL ADVICE IS FREE & CONFIDENTIAL
IN LINE WITH GOVERNMENT INFORMATION & INSTRUCTION THE DROP-IN SERVICE AND APPOINTMENTS WILL BE SUSPENDED UNTIL FURTHER NOTICE.
Service ManagerTel: 020 8365 1125
AdministratorTel: 020 8808 0454
Disability/Welfare AdvisorTel: 020 8808 3937
Outreach/Welfare AdvisorTel: 020 8885 3687
Service News - March 2020
There has been an increase in the number of enquiries around citizenship and passports in light of Brexit. For anyone who has concerns around this the Department of Foreign Affairs within the Irish Government have a whole section on their website dedicated to addressing a number of issues relating to Brexit. You can access this via gov.ie/brexit or alternatively just ask us your question and if we don’t know the answer straight away we will liaise to get you the correct answer.
Food Appeal Summary Update
We have had very generous donations from individuals and organisations for our Christmas projects for which we are extremely grateful. Our fantastic group of volunteers worked tirelessly to ensure 150 bags of food were sorted & prepared for those who need it most.
We were also able to share some of it with other groups who were desperate for items for their clients. Separate from this we donated presents for the isolated women and children at the Haringey Women’s Refuge. Read more…
Thank you for your support!
Advice & Support Service
The Advice & Support Service Report 2018
The Advice & Support Service celebrated 25 years
The Advice & Support Service at the Haringey Irish Centre celebrated 25 years of providing a high quality advice & support service to the Irish Londonwide community. This event co-incided with the opening of their newly renovated office space making it a double celebration. The Advice & Support service Manager, Teresa Intavarant welcomed everyone to the celebration and paid tribute to the Irish Government and it’s commitment and continued support to Irish people abroad. She also thanked the London Borough of Haringey for their ongoing support of the Irish community.
Guests in attendance included the Irish Ambassador, Daniel Mulhall & his wife Greeta, the Mayor of Haringey, Cllr Kaushika Amin and two of the founding members of the Haringey Irish Centre, Cllr George Meehan and Mr Bill Aulsberry. Many people attended from the local community and further afield as a testament to their appreciation of the work carried out on their behalf over the past 25 years. The Ambassador spoke of how important the Advice & Support Service is, and has been, since it’s inception in 1989 and how necessary grass root support is for the Irish in Britain, particularly in the current climate of austerity. Cllr Kaushika Amin followed this up with her praise for the sterling work carried our by the Advice & Support Service the difference it has made and the value it has brought to the local community . Cllr George Meehan and Mr Bill Aulsberry re-iterated these points and talked about when the Centre first opened paying tribute to those who lobbied & in particular Bernie Grant who always remained supportive of the Irish people.
The Ambassador, his wife, the Mayor, Cllr George Meehan, Mr Bill Aulsberry and the Management Committee & staff of the Haringey Irish Centre proceeded to take a tour of the new office. Ambassador Mullhall then officially opened the newly renovated offices and afterwards he and his wife met informally with as many of the community as he could in the allotted timescale.
The newly appointed minister for Diaspora, Minister Jimmy Deenihan visited the Haringey Irish Centre on Friday 24 th October 2014 to see first hand the various projects based there. He met with the Centre Manager, Tony Brennan, Centre Administrator, Frances Baker, the Advice & Support Service Manager, Teresa Intavarant, Management Committee member, Bernie McGowan, Daycare & Lunch Club Care Worker, Patrick O’Doherty as well as the members of this Lunch Club. This was followed by a viewing of the newly renovated offices of the Advice & Support Service and afterwards a meeting with the director of Causeway Irish Housing Association, Joanne Murray and her staff. Mr Deenihan praised the work carried out at the Centre and paid tribute to longevity of the Advice & Support Service and all the good work carried out over the past 25 years.
The Ambassador & his wife, the Mayor of Haringey, George Meehan, Teresa Intavarant Advice & Support Service Manager, Committee members, Staff & guests at the Haringey Irish Centre celebrating the 25 th Anniversary.
The Irish Ambassador, Daniel Mulhall speaking at the Haringey Irish Centre Advice & Support Service 25 th Celebration
Back row: Chairperson, Pat Kelly, Ambassador Daniel Mulhall & his wife Greeta, Advice & Support Service Manager, Teresa Intavarant, Disability Advisor, Paul Walker, Centre Administrator, Frances Baker Front row: Centre Manager, Tony Brennan, Outreach Advisor, John O’Donovan, Facilities Manager, Samuel Ezoua.
The Irish Ambassador Daniel Mulhall and the Advice & Support Service Manager, Teresa Intavarant cutting the cake at the Advice & Support Service 25 th Anniversary
Previous Information and Awareness Projects
- Alzheimer/Dementia Workshop ..more
- Breast, Bowel & Lung Cancer Awareness Session in partnership with the PCT... ………… Tuesday June 28th 11 – 12.30 am
- Money Management Guidance Topics: Budgeting, Debt, Credit Union & Value for money. Friday June 24th 10 – 12.30am
- Arise, You Gallant Sweeneys! A film made by Irish men who built the motorways of post-war Britain. This is a unique story of their long road home to Ireland.Thursday June 16th 7pm.
- Credit Union – Tuesday 16th August at 3.30
- Thursday 14th June from 10am – 12 noon, Personal Identity & Security Awareness Project
- 26/01/2012, Credit Union – Promoting Savings & Dealing with Debt
- Bowel Cancer Awareness morning run in partnership with the Advice & Support Service & the Tottenham Hotspur Foundation/NHS – Place: Haringey Irish Centre. Friday 26th April 2013.
- Money Management Course in partnership with Futureproof (specialist money advisors) starting with session one on Friday 31 st January 2014 between 10am and 12. The first session is an introduction to spending and people’s concept of spending and what influences it. This will be followed by three other sessions covering budgeting, credit & debt.
- Healthy Heart Checks in December ..more
- Bowel Cancer Awareness..more
- Healthy Heart Checks..more
- Alternative Therapies Day..more
Support Group Links
Alzheimer’s Society Haringey Branch – 07946 452 913
Arthritis Care – 020 7380 6500
Association for Spina Bifida Hydrocephalus – 01733 555 988
Black & Minority Ethnic Support Services – 020 8808 5510
British Dyslexia Association – 0845 251 9002
Carers Helpline – 020 8808 7777
Cypriot Elderly & Disabled Group – 020 8881 2329
Dial Uk – 01302 310 123
Disability Advice & Welfare Network – 0800 073 0171
Disability Rights Commission – 0845 604 6610
Enfield Citizens Advice Bureau – 020 8375 4170
Haringey Carers Centre – 020 8489 8980
Haringey General Enquiries -020 8489 6900
Haringey Phoenix Group – 020 8889 7070
Haringey Stroke Club – 020 8885 1505
Haringey Young Carers Project – 020 8489 4894/4895
Hornsey Citizens Advice Bureau – 0844 826 9715
Markfield Project – 020 8800 4134
Mental Health Carers Support Association – 020 8885 2006
Multiple Sclerosis Society of Great Britain & Northern Ireland – 020 8438 0700
National Society for Epilepsy – 01494 601 300
Stepping Out, Haringey Mencap – 020 8801 8875
The Parent Partnership Service – 020 8802 2611
Tottenham Citizens Advice Bureau – 08448269715